Technology is an innovation that reduces fiction costs.
Steam engines replaced horse power. Reducing the need for raising, feeding, and sheltering work horses.
Computers replaced people. In 1950 there was about 350,000 switch board operators working. A few computers replaced that job and reduced the costs it took to make a phone call.
It doesn't make sense that industries like realty having had the benefit of technology for the past 50 years. Reducing the friction costs at every level of the process and yet still charge the same 5-6% commission.
Selling a house 50 years ago was much more intensive. Even with fax machines, computers, digital photography, internet, and Zillow having come along the costs is still the same.
That is not congruent.
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